[Morph] Terms of Service

Chapter 1. General provisions#

Article 1 (Purpose)

(1) These Terms set out the rights, obligations, and responsibilities of Morph Inc. (the "Company") and Members in connection with the use of the API gateway and all related services (the "Service") provided by the Company.

(2) As the regions in which the Service is provided expand, the Company may designate a different contracting entity for each region, in which case the Company amends these Terms in accordance with Article 3.

Article 2 (Definitions)

(1) The terms used in these Terms are defined as follows.

1. "Service" means the artificial intelligence model API access service provided by the Company and all related services, including the console, playground, technical documentation, usage and fee inquiry, and credit management.
2. "Member" means a person who agrees to these Terms, enters into a service agreement with the Company, and uses the Service.
3. "Account" means the combination of an email address and authentication methods that a Member sets up and the Company approves, used to identify the Member and to use the Service.
4. "API key" means a secret authentication string that the Company issues so that a Member can access the Service programmatically.
5. "Model" means an artificial intelligence model that can be called through the Service.
6. "Input Data" means the prompts, files, parameters, and other data that a Member sends to a Model through the Service, and "Output Data" means the results that the Model generates and returns in response.
7. "Token" means the unit in which a Model processes Input Data and Output Data, which serves as the basis for calculating fees.
8. "Credits" means prepaid usage rights within the Service for paying for Paid Services, divided into "Paid Credits," which a Member purchases for consideration, and "Free Credits," which the Company grants free of charge.
9. "Paid Services" means services that a Member uses by paying with Credits or other consideration.

(2) Terms not defined in these Terms are governed by applicable laws and the guidance on the Service screens.

Article 3 (Posting and amendment of these Terms, and Service notices)

(1) The Company posts these Terms on the initial screen of the Service or a screen linked from it so that Members can easily find them.

(2) The Company may amend these Terms to the extent that the amendment does not violate applicable laws. When it does so, it announces the amendment within the Service from 7 days before the effective date, stating the effective date and the reasons for the amendment. However, for changes that are unfavorable to Members or otherwise material, the Company announces them from 30 days before the effective date and also notifies each Member individually by the email address the Member registered or another method the Company designates.

(3) If the Company, when announcing or notifying under paragraph (2), clearly states that a Member who does not express refusal by the day before the effective date is deemed to have agreed, and the Member does not express refusal, the Member is deemed to have agreed to the amended Terms. A Member who does not agree to the amended Terms may terminate the service agreement by the day before the effective date.

(4) Matters not provided for in these Terms are governed by applicable laws and commercial practice.

Chapter 2. Service agreement and accounts#

Article 4 (Formation of the service agreement)

(1) The service agreement is formed when an applicant agrees to these Terms and the Privacy Policy and applies for membership, and the Company accepts the application.

(2) The Company may refuse to accept an application, or terminate the service agreement afterward, in any of the following cases.

1. The applicant used another person's name or information, or provided false information.
2. The applicant is a minor.
3. The applicant has previously had a service agreement terminated for violating these Terms.
4. The Company lacks spare capacity or has technical problems.
5. Accepting the application would violate applicable laws.
6. The application otherwise fails to meet the application requirements set by the Company.

Article 5 (Changes to Member information and notices)

(1) When a Member's information changes, the Member must update it in the Service immediately. The Member bears any disadvantage caused by failing to do so.

(2) The Company sends notices to a Member by the email address the Member registered, in-service notifications, or similar means. A notice to all Members may be replaced by an announcement posted in the Service for at least 7 days. However, matters that significantly affect a Member's own transactions are notified individually.

(3) The Company may provide Members with information about the operation of the Service. It sends advertising information for commercial purposes only to Members who have agreed in advance to receive it.

Article 6 (Management of Accounts and API keys)

(1) Members are responsible for managing their Accounts and API keys and must not transfer, lend, or share them with third parties or expose them in an environment that third parties can access.

(2) The Member bears the usage fees and damages arising from the Member's failure to manage the Account or API keys properly. This does not apply where the Company acted intentionally or with gross negligence.

Chapter 3. Service#

Article 7 (Content and changes of the Service)

(1) The Company provides services including artificial intelligence model API access, Account and API key management, usage and fee inquiry, credit management, technical documentation, and customer support, and posts the details on the Service screens.

(2) The Company may change the content of the Service for operational or technical reasons and announces changes 7 days in advance. However, in the following cases, the Company announces the change 30 days in advance and notifies Members individually.

1. Changes unfavorable to Members
2. Increases in the fees for Paid Services
3. Discontinuation of a Model currently offered

(3) The Company may provide all or part of the Service free of charge or designate it as a trial version (beta, preview, and the like). Trial services are provided "as is," and the Company does not guarantee their availability or performance. This does not apply to damages caused by the Company's intent or gross negligence.

Article 8 (Suspension of the Service)

(1) As a rule, the Service is provided 24 hours a day, every day of the year.

(2) The Company may temporarily suspend all or part of the Service in cases such as maintenance, replacement, or failure of equipment; force majeure such as power outages, communication failures, or natural disasters; failures of partner infrastructure providers; or surges in usage.

(3) When the Company suspends the Service under paragraph (2), it announces the suspension in advance. However, if advance notice is impossible for unavoidable reasons, it announces the suspension without delay afterward.

Article 9 (Usage limits and prohibited conduct)

(1) For stable operation, the Company may set request rates, numbers of concurrent requests, usage caps, and other limits per Model, per Member, and per API key, and may apply them differently depending on a Member's usage pattern, payment history, and similar factors. The criteria are published in the technical documentation.

(2) Members must not engage in any of the following conduct.

1. Reselling the Service, or providing a substantially identical service, without the Company's consent
2. Reverse engineering the Service, or circumventing usage limits or safeguards
3. Receiving Free Credits more than once, or evading usage limits, by using multiple Accounts
4. Sending another person's personal information or similar data as Input Data without lawful authority
5. Generating or distributing content prohibited by law, or infringing the rights of others
6. Distributing malicious code, hacking, sending spam, or otherwise harming the stability of information and communications networks
7. Presenting Output Data in a way that misleads others into believing it was written by a person, or impersonating a real person or organization
8. Any other conduct that violates applicable laws or these Terms

Chapter 4. Fees and credits#

Article 10 (Fees and payment)

(1) Fees for Paid Services are calculated based on the unit price for each Model and the number of Tokens the Member actually uses, among other factors. The unit price and billing method for each Model are published in the pricing information.

(2) Members may purchase Paid Credits using the payment methods the Company provides, and the Company may process payments through a payment service provider.

(3) Credits and fees are shown in United States dollars (USD), and payment is made in Korean won (KRW). The exchange rate applied and the amount payable in won are shown on the payment screen.

(4) If the Company suspects fraudulent payment, payment theft, or similar misuse, it may cancel the payment or restrict the use of Credits.

(5) If the Company offers an automatic top-up feature, a Member may set it so that an amount chosen by the Member is added automatically whenever the remaining Credits fall below an amount chosen by the Member. The Member may change or cancel the setting at any time, and the Company notifies the Member of each automatic top-up and its amount.

Article 11 (Credits)

(1) Credits are managed per Member Account and are deducted according to usage when Paid Services are used. If the remaining Credits are insufficient, the Company may refuse API calls.

(2) When a Member holds both Free Credits and Paid Credits, Free Credits are deducted first, and within the same type, Credits whose validity period ends first are deducted first.

(3) Free Credits cannot be refunded, exchanged for cash, or transferred, and they expire when the validity period announced at the time of grant ends. Free Credits obtained by improper means may be revoked.

(4) Paid Credits are valid for 1 year from the date of purchase, and unused Paid Credits expire when the validity period ends. Expired Paid Credits can be neither used nor refunded, so Members must use them within the validity period or request a refund under Article 12. The Company shows the validity period on the payment screen at the time of purchase and lets Members check the Credits due to expire and their expiration dates on the Service screens.

Article 12 (Withdrawal of purchase and refunds)

(1) A Member may withdraw a purchase of Paid Credits within 7 days of the date of purchase.

(2) Even after the period in paragraph (1), a Member may request a refund of unused Paid Credits. In this case, the Company refunds the payment amount corresponding to the unused Paid Credits (the "Refundable Amount") less a refund fee of 10% of the Refundable Amount. However, Paid Credits that have expired at the end of their validity period under Article 11(4) are not refunded.

(3) Free Credits and amounts corresponding to promotional discounts are not refunded.

(4) If a Member who is a minor makes a payment without the consent of a legal representative, the Member or the legal representative may cancel the payment. This does not apply if the payment was made with property that the legal representative permitted the minor to dispose of, or if the minor misrepresented themself as an adult.

(5) If the Company fails to provide the Service for reasons attributable to the Company, it refunds the affected portion or extends the validity period of the Credits. If an overpayment or erroneous payment occurs for reasons attributable to the Company, the Company refunds the full amount.

(6) Within 3 business days of receiving a refund request, the Company refunds the payment by the same method used for payment or takes the steps needed for the refund. However, if a refund cannot be made by the same method, the Company informs the Member and refunds by the method the Member chooses.

Chapter 5. Data and rights#

Article 13 (Input Data, Output Data, and training)

(1) The rights to Input Data and Output Data belong to the Member.

(2) Members must not enter into the Service, without the consent of the rightful holder, data that infringes the rights of others, such as personal information, portrait rights, intellectual property rights, reputation, or trade secrets, or data that violates the law.

(3) When a Member enters data containing another person's personal information, the Member must, on the Member's own responsibility, take the measures required by applicable laws such as the Personal Information Protection Act.

(4) The Company does not use Input Data or Output Data to train models without the Member's separate consent, and does not send Input Data or Output Data to the third parties that developed the Models.

(5) The Company processes Input Data and Output Data to the extent necessary to provide the Service and does not store their content. However, in the following cases, it may retain them within the scope and for the period set out in the relevant item.

1. Where the law requires retention: for the period set by that law
2. Where the Member requests or consents: within the scope and for the period set by the Member

(6) The Company collects and retains usage data such as request time, model name, token usage, response code, and latency, and may use statistical information processed so that individuals cannot be identified to improve the Service.

(7) Matters concerning the processing of personal information are governed by the Privacy Policy.

Article 14 (Intellectual property and feedback)

(1) Intellectual property rights in the software, console, technical documentation, trademarks, and other elements that make up the Service belong to the Company or the rightful holders.

(2) The Company may use, without compensation, the suggestions for improving the Service that Members provide.

Chapter 6. Responsibilities#

Article 15 (Obligations of the Company and Members)

(1) The Company complies with applicable laws and these Terms and endeavors to provide the Service reliably and to protect Members' personal information. It handles Members' legitimate opinions and complaints and notifies them of the results.

(2) Members must comply with applicable laws and these Terms.

Article 16 (Notice on the use of artificial intelligence)

The Service operates on artificial intelligence technology, and Output Data may be inaccurate or differ from the facts. The Company does not guarantee the accuracy, completeness, or fitness for a particular purpose of Output Data.

Article 17 (Damages and limitation of liability)

(1) If the Company or a Member causes damage to the other party by violating these Terms, it compensates the other party for that damage.

(2) The Company is not liable for damages caused by force majeure, reasons attributable to the Member, failure to manage Accounts or API keys properly, failures of third-party infrastructure, the Member's decisions based on Output Data, or free or trial services. This does not apply where the Company acted intentionally or with gross negligence.

(3) The Company's liability for damages is limited to ordinary damages and excludes special, indirect, consequential, and punitive damages and lost profits. It is capped at the amount the Member paid to purchase Paid Credits in the 3 months immediately before the date the damage occurred.

Chapter 7. Termination and disputes#

Article 18 (Termination by Members)

(1) A Member may terminate the service agreement at any time on the settings screen in the Service, and the Company processes the termination immediately in accordance with applicable laws.

(2) If a Member who applies for termination holds Paid Credits, the Company informs the Member of the remaining balance of Paid Credits and how to obtain a refund, and the Member may receive a refund under Article 12.

(3) Upon termination, API keys are revoked immediately and any Free Credits the Member holds expire.

Article 19 (Usage restrictions and termination by the Company)

(1) If a Member falls under any of the following cases, the Company may, after prior notice, restrict the Member's use or terminate the service agreement. However, where urgent action is needed, the Company may take action first and notify the Member without delay afterward.

1. The Member engaged in conduct prohibited by Article 9.
2. The Member did not pay usage fees, or a payment was not completed properly.
3. The Member used another person's name or provided false information.
4. The Member caused damage to the Company or other Members, or clearly threatens to do so.
5. The Member violated applicable laws.

(2) When the Company restricts use, it notifies the Member of the reason, the period, and how to file an objection.

(3) A Member may object to a usage restriction, and if the Company finds the objection justified, it restores use immediately.

Article 20 (Governing law and jurisdiction)

(1) The laws of the Republic of Korea govern the legal relationship between the Company and Members, and the Seoul Central District Court has exclusive jurisdiction as the court of first instance over disputes between the Company and Members.

(2) Members may apply for dispute mediation to the Korea Consumer Agency, the Electronic Commerce Mediation Committee, or similar bodies.

Addendum

These Terms take effect on December 1, 2026.